Leadership development training allows employees to perform better while preparing them for positions of greater responsibility. Whether you're an entry-level employee or an experienced manager or director, professional development courses from NH Prague Knowledge Cneters will help strengthen your business.

Our courses are more than educational—they're transformational. Our coaches are more mentor than instructor, and our courses are designed not just to build knowledge, but to foster wholesale changes in the way people approach work and life. Ultimately, training from NH prague Knowledge Centers is designed to give your people and your business sustainable forward momentum.

Essential Personal and Workplace Skills

Building Successful Work Relationships | 2 days

Our work relationships do more than allow us to achieve tasks, they allow us to innovate, grow and adapt to change. The ability to embrace this diversity and dynamicity will determine your ability to lead your team.

Ideal for: Individual Contributors, Supervisors, Managers, Directors

Expanding Your Emotional Intelligence | 2 days

This workshop is based on the emotional intelligence model derived from Daniel Goleman's work that is comprised by four domains: self-awareness, self-management, social awareness and relationship management.

Ideal for: Individual Contributors, Supervisors, Managers, Directors, Executives.

Providing Outstanding Customer Service | 2 days

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.

Ideal for: Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customers.

Leadership for Successful Change and Performance

Change Management | 1 day

This workshop will give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Ideal for: This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted.

Change Management Foundation | 3 days

Dealing with change and more importantly, the impact of change is a high priority for all organisations.

Ideal for: CxO's, IT Managers/ Directors, Senior Project Officers, Project & Program Coordinator/Managers, Operations Managers, Quality Managers, Business Analysts, Engineering Managers, IT Infrastructure Managers, Internal Consultants, Professional Consultants.

Change Management Practitioner | 2 days

Dealing with change and more importantly, the impact of change is a high priority for all organizations.

Ideal for: CxO's, IT Managers/ Directors, Senior Project Officers, Project & Program Coordinator/Managers, Operations Managers, Quality Managers, Business Analysts, Engineering Managers, IT Infrastructure Managers, Internal Consultants, Professional Consultants.

Moving to Management & Leadership | 2 days

This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life.

Ideal for: Individual Contributors, Supervisors, Managers.

Becoming a Transformational Leader | 2 days

This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.

Ideal for: Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders.

Transitioning into Leadership for an IT Manager | 2 days

From developing an inspiring vision and empowering members to reach it. To meeting deadlines and evaluating results. This course you will teach students the skills and behaviors needed to successfully transition into an IT manager role.

Ideal for: IT Professionals who expect to or who have recently transitioned into a management role.

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