One of the best things about ITIL® is that it goes way beyond technology and tools. ITIL® helps us to consider all aspects of our organization to define solutions and services that will make the greatest impact. ITIL® helps us navigate our organization's culture and values and find the best way to meet important objectives to each stakeholder.
Date, Time: October 10, 2024 | 16:30 – 17:30 CET (Thursday)
Presenter: David Billouz, ITIL® expert trainer, ITIL® Master and ITIL® Ambassador in the Czech Republic
Language: English
Agenda:
At the end of this webinar, you will know:
- The four dimensions of Service Management
- The ITIL® practices
- Using the ITIL® practices in real life – from operations to business strategy
Please fill the registration form. One of our representatives will contact you soon with the additional details.